Does anyone know why a consultant would create customized email forms for processing incoming emails?
I don't have a lot of experience with the email system and find it a bit confusing. At first I thought maybe it was a requirement however the more I read the less it seems to be what is needed. Thanks for any help anyone could be. ITSM 7.0.2 Patch 005 AR Server 7.1.0 001 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"