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We were using BMC's configuration discovery tool (formerly Marimba) and fou=
nd that we could not reliably discover machine serial numbers, and it seeme=
d to often depend on the type of hardware being discovered. In particular,=
IIRC, I don't think we were able to reliably get SNs for most Sun servers.=
We were able to get it for many Linux (x86) servers, but not all. In man=
y cases, what was returned was the value of what the "hostid" command retur=
ned, just in decimal rather than hex. I don't believe it had anything to d=
o with rights; it just appeared that the information either was not availab=
le for discovery, or it wasn't running the right command to get it.
Lyle
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslis=
T.ORG] On Behalf Of Tomasiewicz, Mike (Information Technology)
Sent: Thursday, October 08, 2009 9:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Discovery
**
Kathy,
Yes. Talk to your Unix admins and ensure that the account set up in discov=
ery has the necessary rights and path variables set up in order to run the =
commands on the Unix servers to gather the information.
.:Mike:.
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslis=
T.ORG] On Behalf Of Kathy Morris
Sent: Wednesday, October 07, 2009 2:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Discovery
**
Is anybody able to get the serial number from UNIX Solaris machines into BM=
C's Foundation Discovery?
NOTICE: This email message is for the sole use of the intended recipient(s=
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<div class=3DSection1>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>We were using BMC’s configuration discovery tool (form=
erly
Marimba) and found that we could not reliably discover machine serial numbe=
rs,
and it seemed to often depend on the type of hardware being discovered.&nbs=
p;
In particular, IIRC, I don’t think we were able to reliably get SNs f=
or most
Sun servers. We were able to get it for many Linux (x86) servers, but=
not
all. In many cases, what was returned was the value of what the ̶=
0;hostid”
command returned, just in decimal rather than hex. I don’t beli=
eve it had
anything to do with rights; it just appeared that the information either was
not available for discovery, or it wasn’t running the right command t=
o get it.<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Lyle<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'>
<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Action Request
System discussion list(ARSList) [mailto:arsl...@arslist.org] <b>On Behalf O=
f </b>Tomasiewicz,
Mike (Information Technology)<br>
<b>Sent:</b> Thursday, October 08, 2009 9:38 AM<br>
<b>To:</b> arslist@ARSLIST.ORG<br>
<b>Subject:</b> Re: BMC Discovery<o:p></o:p></span></p>
</div>
<p class=3DMsoNormal><o:p> </o:p></p>
<p class=3DMsoNormal>** <o:p></o:p></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Georgia",=
"serif";
color:#1F497D'>Kathy,<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Georgia",=
"serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Georgia",=
"serif";
color:#1F497D'>Yes. Talk to your Unix admins and ensure that the acco=
unt
set up in discovery has the necessary rights and path variables set up in o=
rder
to run the commands on the Unix servers to gather the information.<o:p></o:=
p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Georgia",=
"serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>.:Mike:.<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Georgia",=
"serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'>
<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Action Request
System discussion list(ARSList) [mailto:arsl...@arslist.org] <b>On Behalf O=
f </b>Kathy
Morris<br>
<b>Sent:</b> Wednesday, October 07, 2009 2:51 PM<br>
<b>To:</b> arslist@ARSLIST.ORG<br>
<b>Subject:</b> Re: BMC Discovery<o:p></o:p></span></p>
</div>
<p class=3DMsoNormal><o:p> </o:p></p>
<p class=3DMsoNormal>** <o:p></o:p></p>
<div>
<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif";
color:black'>Is anybody able to get the serial number from UNIX Solaris
machines into BMC's Foundation Discovery?<o:p></o:p></span></p>
</div>
<div>
<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<p class=3DMsoNormal> <o:p></o:p></p>
</div>
<DIV>
<p class=3DMsoNormal><span style=3D'font-size:7.0pt';font-family:&#=
39;"Helvetica","Tahoma","Arial","sans-serif"'><font color=3D"#666666"><=
br><br> NOTICE: This email message is for the sole use of the intended reci=
pient(s) and may contain confidential and privileged information. Any unaut=
horized review, use, disclosure or distribution is prohibited. If you are n=
ot the intended recipient, please contact the sender by reply email and des=
troy all copies of the original message.</span><o:p></o:p></span></p><BR>
</DIV></body>
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