I've seen issues similar to this when forms were referencing another server. For example, a while back we had some contractors make some customizations to a form and they migrated it to our test and prod environment, I think by exporting the form to a def file and importing it into the target servers. After that, certain users started see errors like this. It turned out that certain items on the form were referencing the dev server, and the people getting the errors didn't have an account on the dev server.
So, I'm not sure exactly how that applies in this situation, but might be a point to look into or a direction to check out. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A Sent: Friday, October 16, 2009 3:53 PM To: arslist@ARSLIST.ORG Subject: Mid Tier Help I have copied my production system to a dev system a while back, everything is working except the Mid Tier. I can bring up the Mid Tier Config page, and I can access the homepage of the Mid Tier (displays Requester Console link, INC Console link, CHG console link). The issue is when I click on any of the links to access the console, I get the following: The following error(s) occurred while trying to process your request: ARERR [623] Authentication failed SSO / EA works if using the user tool. Cross reference black password is on and works. Any ideas?? Thanks - Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
