Kelly, Thanks. Though I was hoping for a new option that would be very helpful for some of the customers I have worked with.
Howard On Fri, Oct 30, 2009 at 10:44 AM, Kelly Deaver <kdea...@kellydeaver.com>wrote: > ** > NO, the _CAL_ is how you can tell the sample data provided by BMC. We > wanted to be sure you could tell the difference in case you wanted to delete > it. > You can see all the data in spreadsheet form here - > http://communities.bmc.com/communities/docs/DOC-6209 > > Kelly Deaver > Effective Technologies > www.effect-tech.com > > kdea...@kellydeaver.com (ARSlist mail) > ke...@effect-tech.com (Business mail) > > > > -------- Original Message -------- > Subject: Re: Incident IDs in 7.5 (and I assume 7.6) > From: Matt Worsdell <m...@worsy.co.uk> > Date: Tue, October 27, 2009 12:34 pm > To: arslist@ARSLIST.ORG > > ** > Howard > > Look under Foundation>Advanced Options>System Settings. I believe it uses > the abbreviation on the Company form. > > Matt > > *From:*Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Howard > Richter > *Sent:* 27 October 2009 5:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Incident IDs in 7.5 (and I assume 7.6) > > ** > Good morning, afternoon and evening all, > > I was playing with my 7.5 install and found some incidents IDs that are > INC_CAL_1000016 and not the normal INC000000000021. I assume that the CAL > are the first three letters in the company name Calbro Services.. If I am > correct, then is this a new setting and if so how? > > Take care, > > Howard > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = hbr4...@gmail.com > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"