Kelly,

Thanks. Though I was hoping for a new option that would be very helpful for
some of the customers I have worked with.

Howard

On Fri, Oct 30, 2009 at 10:44 AM, Kelly Deaver <kdea...@kellydeaver.com>wrote:

> **
> NO, the _CAL_ is how you can tell the sample data provided by BMC. We
> wanted to be sure you could tell the difference in case you wanted to delete
> it.
> You can see all the data in spreadsheet form here -
> http://communities.bmc.com/communities/docs/DOC-6209
>
> Kelly Deaver
> Effective Technologies
> www.effect-tech.com
>
> kdea...@kellydeaver.com (ARSlist mail)
> ke...@effect-tech.com (Business mail)
>
>
>
>  -------- Original Message --------
> Subject: Re: Incident IDs in 7.5 (and I assume 7.6)
> From: Matt Worsdell <m...@worsy.co.uk>
> Date: Tue, October 27, 2009 12:34 pm
> To: arslist@ARSLIST.ORG
>
> **
>  Howard
>
> Look under Foundation>Advanced Options>System Settings. I believe it uses
> the abbreviation on the Company form.
>
> Matt
>
>  *From:*Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Howard
> Richter
> *Sent:* 27 October 2009 5:21 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Incident IDs in 7.5 (and I assume 7.6)
>
> **
>   Good morning, afternoon and evening all,
>
>  I was playing with my 7.5 install and found some incidents IDs that are
> INC_CAL_1000016 and not the normal INC000000000021. I assume that the CAL
> are the first three letters in the company name Calbro Services.. If I am
> correct, then is this a new setting and if so how?
>
>  Take care,
>
>  Howard
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> E-Mail = hbr4...@gmail.com
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
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> Are"_
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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hbr4...@gmail.com
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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