Hi Fred, Here is the Log from the Mid-Tier ..... Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService performOperation FINE: output document from AR Server: <?xml version="1.0" encoding="utf-8"?> <ns0:ROOT xmlns:ns0="urn:EN_Incident2" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <ns0:getListValues> <ns0:Assigned_to_Group>CFO: Atlas DSO Change Management</ns0:Assigned_to_Group> <ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref> <ns0:Fault_Summary/> <ns0:Incident_No>OUT02610651</ns0:Incident_No> <ns0:Incident_Status>Open</ns0:Incident_Status> <ns0:Record_ID/> </ns0:getListValues> <ns0:getListValues> <ns0:Assigned_to_Group>CFO: Atlas DSO Change Management</ns0:Assigned_to_Group> <ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref> <ns0:Fault_Summary/> <ns0:Incident_No>OUT02610655</ns0:Incident_No> <ns0:Incident_Status>Open</ns0:Incident_Status> <ns0:Record_ID/> </ns0:getListValues> <ns0:getListValues> <ns0:Assigned_to_Group>CFO: Atlas DSO Change Management</ns0:Assigned_to_Group> <ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref> <ns0:Fault_Summary/> <ns0:Incident_No>OUT02610658</ns0:Incident_No> <ns0:Incident_Status>Open</ns0:Incident_Status> <ns0:Record_ID/> </ns0:getListValues> </ns0:ROOT>
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService expandXPathExpressions FINE: Old Qualification: 1 Expanded Qualification: 1 Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService expandXPathExpressions FINE: Old Qualification: 100 Expanded Qualification: 100 Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService expandXPathExpressions FINE: Old Qualification: XPATH(/ROOT/Qualification) Expanded Qualification: 'Circuit Ref' LIKE "S0116715A" Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService expandXPathExpressions FINE: Old XPATH Expression: /ROOT/Qualification Expanded XPATH Expression: 'Circuit Ref' LIKE "S0116715A" Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getXPathValue FINE: Found matching text node. Value = 'Circuit Ref' LIKE "S0116715A" Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getXPathValue FINE: CHILD Qualification Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getXPathValue FINE: Token: Qualification Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getXPathValue FINE: Token: ROOT Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService performOperation FINE: input document: <?xml version="1.0" encoding="UTF-8"?> <ROOT xmlns:ns1="urn:Netcool_Incident_Circuit_Search"> <ns1:Qualification>'Circuit Ref' LIKE "S0116715A"</ns1:Qualification> <ns1:startRecord>0</ns1:startRecord> <ns1:maxLimit>100</ns1:maxLimit> </ROOT> Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getOperationInfo FINE: Operation Info: <?xml version="1.0" encoding="windows-1252"?> <operation name="OpGetList" type="get" maxLimit="100" startRecord="1" qualification="XPATH(/ROOT/Qualification)"> <inputMapping name="GetListInputMap" topLevelElement="OpGetList"/> <outputMapping name="GetListOutputMap" topLevelElement="OpGetListResponse"/> </operation> Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService processRequest FINE: LOGIN SUCCESS: User[netcool] Nov 11, 2009 3:59:44 PM com.remedy.arsys.session.Login initWebService FINE: Login: Axis Session is good !!! Nov 11, 2009 3:59:44 PM com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer FINE: No preference server for this user netcool Using default preferences. Nov 11, 2009 3:59:44 PM com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer FINE: No preference server for this user netcool Using default preferences. Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getWebServiceInfo FINE: webService: Netcool_Incident_Circuit_Search Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getWebServiceInfo FINE: server: 148.185.171.7 Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getWebServiceInfo FINE: nameSpace urn:Netcool_Incident_Circuit_Search Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService getWebServiceInfo FINE: operationName: OpGetList Nov 11, 2009 3:59:43 PM com.remedy.arsys.ws.services.ARService getInputDoc FINE: inputDocStr(before namespaces): <ns1:OpGetList xmlns:ns1="urn:Netcool_Incident_Circuit_Search"> <ns1:Qualification>'Circuit Ref' LIKE "S0116715A"</ns1:Qualification> <ns1:startRecord>0</ns1:startRecord> <ns1:maxLimit>100</ns1:maxLimit> </ns1:OpGetList> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: 11 November 2009 14:43 To: arslist@ARSLIST.ORG Subject: Re: Published Webservice not returning results ** Can you post what the Mid-Tier shows as the response? Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Andre, Jacques Sent: Wednesday, November 11, 2009 3:47 AM To: arslist@ARSLIST.ORG Subject: Published Webservice not returning results ** Hello List I have an issue where I am publishing a webservice from Remedy. When I try consume this webservice using soapUI , I get no results returned.(Even though the webservice call completes) When I look at the mid-tier log, I can see the results returned, but nothing is returned to soapUI. Webservice :: OpGetlist ------------------------------------------------------------------------ ---------------------- WSDL Code :: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:Netcool_Incident_Circuit_Search"> <soapenv:Header> <urn:AuthenticationInfo> <urn:userName>netcool</urn:userName> <urn:password>netcool</urn:password> <urn:authentication></urn:authentication> <urn:locale></urn:locale> <urn:timeZone></urn:timeZone> </urn:AuthenticationInfo> </soapenv:Header> <soapenv:Body> <urn:OpGetList> <urn:Qualification>'Circuit Ref' LIKE "S0116715A"</urn:Qualification> <urn:startRecord>0</urn:startRecord> <urn:maxLimit>100</urn:maxLimit> </urn:OpGetList> </soapenv:Body> </soapenv:Envelope> ------------------------------------------------------------------------ ---------------------- Returned to soapUI :: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Body> <ns1:OpGetListResponse xmlns="urn:Netcool_Incident_Circuit_Search" xmlns:ns1="urn:Netcool_Incident_Circuit_Search"/> </soapenv:Body> </soapenv:Envelope> ------------------------------------------------------------------------ ---------------------- Remedy Version:: 7.0.1 Mid-tier Version :: 7.0.1 soauUI Version:: 3.0.1 Many thanks Kind Regards Jacques Andre _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. 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