ARS Listers,

InfoPro Incorporated is searching for a Senior Remedy Developer with
experience migrating a client for Remedy v6.3 to Remedy v7.6.

The role is a full-time permanent salaried role with InfoPro Inc.  The
project is located in Tysons Corner, VA and requires candidates to be US
Citizen, local to the DC area and able to pass a FULL background
investigation and credit check.

Please see below for more information.  If interested, please reply with
your resume and the Job Opening number (551) to:

Shree Varma - sva...@infopro.net
Archna Vasudeva - avasud...@infopro.net

Thanks.


Job Opening #551
Senior Remedy Developer
==============================
InfoPro Incorporated provides high quality information technology services.
We are currently looking for a Senior Remedy Developer. The candidate
selected for this position will directly support Customs and Border
Protection’s (CBP) Border Enforcement Management Systems (BEMS) Program
Office’s Remedy project
The project involves analysis and process management support of the
development of asset management solutions in Remedy using ITSM 6.0
applications and ARS 6.3.

Work and deliverables include:
• Provide ITIL expertise and assist in establishing Help Desk and Asset
Management processes
• Document and analyze user and functional requirements
• Build test cases, document developer guides, training guides, quick
reference guides, user guides, support guides etc.,
• Support any Remedy administration work and management work as required
• Application development, implementation and maintenance (I.e., near term
support of the Remedy Application, version 6.x or higher)
• ITIL Guidelines and processes
• Development, management and maintenance of functional and technical system
requirements
• Technical writing and documentation management
• System and infrastructure architecture and design

Skills Requirement:
• 5+ Years of IT experience
• Full Lifecycle development experience
• Strong written and oral communication skills
• Experience with Dimensions for software configuration management is a Plus
• Knowledge of next release of Remedy ITSM is a plus
• 2 years+ experience ITIL and process engineering
• ITIL Certifications

Educational Requirements:
• Bachelor degree or equivalent

Security Clearance Requirements:
• Must be a US Citizen
• Must be able to obtain a full CBP Background Investigation (BI) clearance

Interested candidates, please send your WORD formatted resume to:

Shree Varma - sva...@infopro.net
Archna Vasudeva - avasud...@infopro.net

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