We've been running ARS 7.0 then upgraded to 7.1 with ITSM 7.0 using Oracle RAC as the DB for the last 2 years. Everything is fine when everything is up, but we discovered recently that the failover just doesn't work. SQLPlus sessions from the ARS servers work fine and recover from the pause in the failover fine. Remedy just doesn't seem to be able to handle it at all. The DBAs say that the oracle errors I see in the ARS logs are normal for a failover--but the app just can't handle it. Does anyone have oracle RAC working so that the failover actually prevents all ARS failures?
Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
