Well....I just 'fixed' the problem....of sorts.  I opened the form 'AR
System Administration: Server Information' in my Admin tool and found an FTS
tab...and I found two fields that corresponded to the values that were
erroring out below.  If I change them to a different value, I don't get the
error in the log and my console does work.  I don't have an FTS tab because
I don't have FTS installed....so I don't cane what's shown in that
field....it's just kinda weird that the plugin server is thowing that error.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Tommy Morris
Sent: Monday, November 16, 2009 2:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Information Plugin not working


** 

Check your current armonitor.cfg and compare it to armonitor.cfg that was
backed-up by the install. I bet you are missing some lines out of the cfg
file that is running. I know that there was a bug with that and the CMDB
install.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Monday, November 16, 2009 3:12 PM
To: arslist@ARSLIST.ORG
Subject: Server Information Plugin not working

 

** 

Hey, I'm upgrading one of my dev servers from 7.1P6 to 7.5P3.  I had
difficulty with it bringing the plugin server up properly.  At this point
after several installs I'm still not able to get the Server Information to
work, the form comes up, all the fields are there, but there is NOTHING in
any of the fields.  I turned on plugin logging and found the following
errors in the logs

 

REMEDY.ARDBC.SERVER.ADMINISTRATION> <SEVERE> Bad Vendor Form field name
"ftscollectiondir"

REMEDY.ARDBC.SERVER.ADMINISTRATION> <SEVERE> Bad Vendor Form field name
"ftstempdir"

The interesting thing is that I don't have FTS installed....any suggestions?

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