The simple solution is to cancel that change, and use the Copy Change function to create a new one. All the approvals would therefore fire on the new change. Besides this solution being simple, a think it is the cleanest and the one requiring no customization, provided the end user is the one canceling the change and copying/creating the new one.
Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Tricia Sent: Tue 11/10/09 9:17 AM To: arslist@ARSLIST.ORG Subject: Change Management 7.5 Good Morning, I hope you can help with this one. I was given a new requirement: If the change assignee or implementer attach a new document to the existing ticket (in any approval stage) they would like the approval workflows to restart. Any idea how to do this? Thanks, Tricia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
