Dear Listers, We are trying to see if there is more to what is mentioned in the Incident Management guide for the View Access flag for Work Info records (excerpt below):
From the View Access list, select Internal or Public. ! Internal—If you want users within your organization to see the entry. ! Public—If you want everyone with access to the application to see the entry, including requesters from the Requester console. We are using the application in a single tenancy mode and don't have any other companies or organizations being supported on this instance. I was wondering what the "within your organization" really means, since I see behavior not consistent with what is documented. Any thoughts/inputs? TIA -- Shyam _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
