Read the arfilter log. Shut off offending Filter...

--- On Tue, 11/17/09, Frank Caruso <caruso.fr...@gmail.com> wrote:

> From: Frank Caruso <caruso.fr...@gmail.com>
> Subject: Re: URGENT HELP REQUIRED --- PROD ISSUE
> To: arslist@ARSLIST.ORG
> Date: Tuesday, November 17, 2009, 9:18 PM
> What did you do prior to receiving
> the error?
> 
> On Wed, Nov 18, 2009 at 7:31 AM, Jaya Munjal <jaya.mun...@rbs.com>
> wrote:
> > **
> > Hi List
> >
> > We are not able to update or modify any workflow
> object on the our
> > Production Environment. As soon as we open any
> workflow object via the Admin
> > tool (Filters, Escalation, forms) etc it starts
> throwing an error  ----
> >
> > Cannot establish a network connection to the AR System
> server :
> > lonss00014.fm.rbsgrp.net : RPC: Miscellaneous tli
> error - System error
> > (Connection refused) (ARERR 90)
> >
> >
> > In the ARERROR log we get the following error
> messages
> >
> > *************************************
> >
> > Wed Nov 18 03:22:46 2009  390600 : Incorrect format
> in the definition file
> > (bad action value -- \) (ARERR 402)
> > Wed Nov 18 03:22:47 2009  390600 : Missing data in
> the SQL database
> > (filter.numActions) (ARERR 556)
> > Wed Nov 18 03:22:47 2009  390600 : Error in
> definition for a filter (ARERR
> > 343)
> > Wed Nov 18 03:22:47 2009     AR System Email
> Association Delete Attachments
> >
> > Wed Nov 18 03:22:55 2009  Dispatch : Cannot establish
> a network connection
> > to the AR System server (lonss00014 : RPC:
> Miscellaneous tli error - An
> > event requires attentionError 0)  ARERR - 90
> >
> > *************************************
> >
> >
> > We are able to login to the server via the admin tool
> but the filter AR
> > System Email Association Delete Attachments is not
> visible. On trying to
> > import in place the  we get the error.
> >
> > Cannot establish a network connection to the AR System
> server (lonss00014 :
> > RPC: Miscellaneous tli error - An event requires
> attentionError 0)  ARERR -
> > 90
> >
> >
> > Platform - ARS 6.3 Patch 24
> > OS - Solaris
> > DB - Sybase
> >
> >
> > Any suggestion would be appreciated… Let me know if
> you require any other
> > information.
> >
> > Thanks
> >
> > Jaya Munjal
> > Technology Services India
> > The Royal Bank of Scotland Group
> > O +91 124 479 1714
> > M +91 971 130 9277
> > F +91 124 479  0023
> > jaya.mun...@rbs.com
> > 7B Building, DLF Cyber City, DLF Phase III,
> > Gurgaon - 122002, Haryana, India
> >
> > Please don't print this e-mail unless you really need
> to.
> >
> >
> >
> >
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