What version of ARS was this designed for/running on currently? There are known problems with old user tools running against new servers depending on the versions. API calls have changed. For example, you used to be able to immediately crash a 6.x server with a 4.5x user tool by doing certain query combinations. There was a bulletin recently related to the newer WUT connecting to older servers as well - I don't recall the specifics though
William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com O 715-592-5185 C 715-410-8056 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dennis Ruble Sent: Thursday, November 19, 2009 9:53 AM To: arslist@ARSLIST.ORG Subject: Re: ITSP 4.0 on 7.5 arsystem? ** Thanks David! Just fishing for any known problems. Regards, Dennis Ruble Rockwell Collins "Easter, David" <david_eas...@bmc.com> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 11/18/2009 12:49 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: ITSP 4.0 on 7.5 arsystem? ** Hi Dennis, To answer your first question, it's because it hasn't been tested by QA due to ITSP 4.0 being a legacy product. To the best of my knowledge, no BMC testing has been done that would indicate that it won't work - but, as with all things, best to try it in your dev environment first and see if anything negative occurs. And, of course, keep in mind that the combination would be unsupported, so if you run into problems, you may be asked to duplicate the issue on a supported combination. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dennis Ruble Sent: Wednesday, November 18, 2009 8:44 AM To: arslist@ARSLIST.ORG Subject: ITSP 4.0 on 7.5 arsystem? ** Hi All, The compatibility matrix says that ITSP 4.0 isn't supported on arsystem 7.5. I'm not sure if there's some problem with it or if it just hasn't been QA'd. I've asked several people at BMC and haven't gotten a response, so I'll ask you. Anyone out there running ITSP 4.0 on arsystem 7.5? If so, have you found anything that doesn't work as expected? Thanks in advance! Dennis Ruble Rockwell Collins _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
