We use i3 here. We have a plan to eventually integrate but haven't gotten there yet. I would also be interested to know if anyone has done a CIC->Remedy integration.
Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: tony.worthing...@kohls.com From: Rabi Tripathi <ars_l...@yahoo.com> To: arslist@ARSLIST.ORG Date: 11/23/2009 10:48 AM Subject: Interactive Intelligence "Call Center Software Solution": any opinion? Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> This tool promises a lot: http://www.inin.com/ProductSolutions/Pages/default.aspx Does anybody have any opinion? Anybody integrated any of its capabilities with Remedy? Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ********************************************************************** CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
