Thank you Daniel,
the password is correct.
Now infact I can login but only with Demo (without password).
If I try with another user I have the 623 error. Same login via client
works.

What's happening?

Thanks,

Gian


On Fri, Nov 27, 2009 at 1:54 PM, CONDREA, Daniel
<daniel.cond...@orange.ro>wrote:

> **
> Hello All,
>
> Admin Password
>
> The specified password for an AR System account with administrator
> privileges. This password is set in BMC Remedy Administrator. If a password
> has been entered for a server, asterisks appear in this column instead of
> the actual password characters. Enter a password only if you have set the
> Mid Tier Administration Password under the Connection Settings tab in the AR
> System Administration: Server Information form. Version 7.0 or later AR
> System servers require a password.
>
> Daniel
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Gianluca Nieri
> *Sent:* Friday, November 27, 2009 2:48 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Error 9217 & 623
>
>  ** Yes, I can also manage other connected ARS...
>
>
>
>
> On Fri, Nov 27, 2009 at 1:11 PM, Frank Caruso <caruso.fr...@gmail.com>wrote:
>
>> **
>> Can you get ot eh configuration area?
>>
>> htp://servername/arsys/shared/config/config.jsp
>>
>>
>>
>>
>> On Fri, Nov 27, 2009 at 3:00 PM, Gianluca Nieri <
>> gianl...@gianlucanieri.com> wrote:
>>
>>> ** Hi everybody,
>>>
>>> I have installed a new ARS 7.3.
>>> I'm trying to configure the MidTier.
>>> I've entered server name, the correct password (I have set the same in
>>> Ars and MidTier) and the correct port.
>>> But when I try to login I receive first a 9217 message and then a 623
>>> (authentication fail) message.
>>>
>>> Can you help me?
>>>
>>>  _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
>>> Are"_
>>
>>
>>  _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
>> Are"_
>
>
>
>
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-- 
G I A N L U C A   N I E R I

3, Via Niccodemi - 20156 Milan - Italy (I)

Office: +39 02 36 51 16 27
Mobile: +39 347 58 44 658
Fax: +39 02 99 98 43 38

Email/Msn: gianl...@gianlucanieri.com
Web: http://www.gianlucanieri.com
Skype: gianlucanieri
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