Thank you Daniel, the password is correct. Now infact I can login but only with Demo (without password). If I try with another user I have the 623 error. Same login via client works.
What's happening? Thanks, Gian On Fri, Nov 27, 2009 at 1:54 PM, CONDREA, Daniel <daniel.cond...@orange.ro>wrote: > ** > Hello All, > > Admin Password > > The specified password for an AR System account with administrator > privileges. This password is set in BMC Remedy Administrator. If a password > has been entered for a server, asterisks appear in this column instead of > the actual password characters. Enter a password only if you have set the > Mid Tier Administration Password under the Connection Settings tab in the AR > System Administration: Server Information form. Version 7.0 or later AR > System servers require a password. > > Daniel > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Gianluca Nieri > *Sent:* Friday, November 27, 2009 2:48 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Error 9217 & 623 > > ** Yes, I can also manage other connected ARS... > > > > > On Fri, Nov 27, 2009 at 1:11 PM, Frank Caruso <caruso.fr...@gmail.com>wrote: > >> ** >> Can you get ot eh configuration area? >> >> htp://servername/arsys/shared/config/config.jsp >> >> >> >> >> On Fri, Nov 27, 2009 at 3:00 PM, Gianluca Nieri < >> gianl...@gianlucanieri.com> wrote: >> >>> ** Hi everybody, >>> >>> I have installed a new ARS 7.3. >>> I'm trying to configure the MidTier. >>> I've entered server name, the correct password (I have set the same in >>> Ars and MidTier) and the correct port. >>> But when I try to login I receive first a 9217 message and then a 623 >>> (authentication fail) message. >>> >>> Can you help me? >>> >>> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >>> Are"_ >> >> >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ > > > > > -- > G I A N L U C A N I E R I > > 3, Via Niccodemi - 20156 Milan - Italy (I) > > Office: +39 02 36 51 16 27 > Mobile: +39 347 58 44 658 > Fax: +39 02 99 98 43 38 > > Email/Msn: gianl...@gianlucanieri.com > Web: http://www.gianlucanieri.com > Skype: gianlucanieri > LinkedIn: http://www.linkedin.com/in/gianlucanieri > Facebook: http://www.facebook.com/gianx > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > *****DISCLAIMER***** > > The information contained in this communication is confidential and may be > legally privileged. It is intended solely for the use of the individual or > entity to whom it is addressed and others authorized to receive it. If you > are not the intended recipient you are hereby notified that any disclosure, > copying, distribution or taking action in reliance of the contents of this > information is strictly prohibited and may be unlawful. Orange Romania S.A. > is neither liable for the proper, complete transmission of the information > contained in this communication nor any delay in its receipt. > > *****END OF DISCLAIMER***** > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > -- G I A N L U C A N I E R I 3, Via Niccodemi - 20156 Milan - Italy (I) Office: +39 02 36 51 16 27 Mobile: +39 347 58 44 658 Fax: +39 02 99 98 43 38 Email/Msn: gianl...@gianlucanieri.com Web: http://www.gianlucanieri.com Skype: gianlucanieri LinkedIn: http://www.linkedin.com/in/gianlucanieri Facebook: http://www.facebook.com/gianx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"