I entered this as an RFE to BMC about 2 years ago. Last I looked, the status of the RFE was "Slated for future release".
Tim Powell On Wed, 2009-12-02 at 11:04 -0600, Sanford, Claire wrote: > ** > > Is there a way to change the display font in a diary field without > messing up every form in my system? > > This is an email I got from one of my users: > > Is there any way I can tell remedy to use a monospaced font in the > Work Log when displaying on the screen? It does use a monospaced font > when printing the log, but displays the log on the screen with a > proportional font. The result is often ugliness on the screen. For > instance, here is a HealthQuest display from the work log of a recent > ticket I worked: > > ACTIVITY BY PATIENT THE WOODLANDS B W TW 12/02/09 > 02:24 > XYZZX, OXXXR W > 03XXXXX00 > ------------------------ PATIENT HISTORY OF ACTIVITY > -------------------------- > > > Log Dte/Tm Visit Func Actv Eff Date/Time Loc Room-Bd Ac Srv Tp Dis > By St > 120109 2258 9335 XFER XFER 12/01/09 22:58 WNL6 6254-01 IP MED > Z2R A > 120109 2059 9335 ADM ADM 12/01/09 19:57 VUTW ED01-01 SP MED > HHT A > 120109 1610 9335 ERTW ERRG 12/01/09 15:45 EDTW EC EMR > HHT A > 120109 1546 9335 ERTR ERTR 12/01/09 15:45 EDTW EC EMR > HHT X > > This is very hard to follow. > > Here is what it should look like (it actually prints like this even > though the screen looks like the above): > > ACTIVITY BY PATIENT THE WOODLANDS B W TW 12/02/09 > 02:24 > XYZZX, OXXXR W > 037XXXXX0 > ------------------------ PATIENT HISTORY OF ACTIVITY > -------------------------- > > > Log Dte/Tm Visit Func Actv Eff Date/Time Loc Room-Bd Ac Srv Tp Dis > By St > 120109 2258 9335 XFER XFER 12/01/09 22:58 WNL6 6254-01 IP MED > Z2R A > 120109 2059 9335 ADM ADM 12/01/09 19:57 VUTW ED01-01 SP MED > HHT A > 120109 1610 9335 ERTW ERRG 12/01/09 15:45 EDTW EC EMR > HHT A > 120109 1546 9335 ERTR ERTR 12/01/09 15:45 EDTW EC EMR > HHT X > > > ARS 6.3 Patch 21 > HD 6.0 > Oracle 10.2.0.4.0 w/9 libraries > Oracle lives on a remote server > Windows 2003 4 gig on app server and 8 gig on DB server > > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > Phone: 713 448 6035 > claire.sanf...@memorialhermann.org > > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"