I THINK the issue is resolved. I deleted a Pending job run for the Atrium Explorer - Identification and Merge job. Not sure why there was an empty pending run. The Promote Sandbox Changes doesn't come up now. I'll keep you updated as I do further testing.
Thanks Jason for giving me that tip. Jason Lander to me show details 12:06 PM (22 hours ago) Hi again, Great stuff, thanks. Now, I am not sure if my reply post on ARSList made it to you but here is what I also sent you yesterday: I had a similar issue. To resolve my particular issue I had to delete some "queued" jobs in the 'Reconciliation Job Run' (RE:Job_Runs) form with a Job Name of "Atrium Explorer - Identification and Merge". For some reason there were 3 queued jobs. Once these were deleted, Atrium Explorer no longer showed the promotion. Perhaps check your 'Reconciliation Job Run' form and see if you have any queued jobs sitting there for "Atrium Explorer - Identification and Merge". Try deleting the queued jobs and go back into Atrium Explorer and see if it has resolved your problem. Cheers, On Tue, Dec 1, 2009 at 12:56 PM, DCI Remedy <dci.rem...@gmail.com> wrote: > Peter, I'll give that a try. > > Lyle, > > When I attempt to access my personal sandbox view in Atrium Core Console > > Explorer, its automatically sets off the "Promote Sandbox Changes in > Progress" process. This runs for approximately 30 minutes and then errors > out. The issue is, I have not triggered a promotion. This started > happening after a server restart. I've gone through various forms and cfg > files to try and determine why this is being kicked off. I've purged all > instances under my sandbox in the hopes that it would stop the process from > kicking off. > > I can only assume that someting is firing a reconciliation because the > arrecond.exe process is active and the log is growing quite rapidly. > > > On Tue, Dec 1, 2009 at 12:36 PM, Lyle Taylor <tayl...@ldschurch.org>wrote: > >> Maybe it would help to understand why you want to disable this activity. >> Normally, this shouldn't be an issue unless you have multiple thousands of >> CIs in the sandbox, and I would think that a personal sandbox would normally >> not contain that many, so even if the job kicked off, it should complete >> fairly quickly without causing any problems. >> >> What is the symptom your seeing that you are trying to correct that you >> think stopping this job from kicking off will solve? Maybe it's not the >> real issue that should be looked at. >> >> Lyle >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> arsl...@arslist.org] On Behalf Of P Romain ARSlist >> Sent: Tuesday, December 01, 2009 12:14 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart. >> >> If the Application Pending entries are all inactive then try deleting them >> all and see if this makes any difference. >> >> Cheers >> >> Peter >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arsl...@arslist.org] On Behalf Of dcharters >> Sent: 01 December 2009 18:39 >> To: arslist@ARSLIST.ORG >> Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart. >> >> Why not use the Atrium console? >> >> >> On Tue, 1 Dec 2009 09:55:39 -0700, DCI Remedy wrote >> > I didn't see Paul's response till now. There aren't any records in >> > Application Pending with a Pending status. All AIE jobs are >> > inactive. All Recon jobs are inactive. Nothing is set to >> > Continuous. Mind you, I'm looking at everything through the backend >> > forms and not through Atrium console. hmmmmm >> > >> > From: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell >> > Sent: Tuesday, December 01, 2009 9:38 AM >> > To: arslist@ARSLIST.ORG >> > Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart. >> > >> > ** >> > >> > Have you looked at Peter's suggestion about Pending processes? >> > >> > Failing that, is the job been mistakenly changes to continuous? >> > >> > From: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] On Behalf Of DCI Remedy >> > Sent: 01 December 2009 4:35 PM >> > To: arslist@ARSLIST.ORG >> > Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart. >> > >> > ** >> > >> > I disabled those filters but the arrecond process is still running >> > and trying to promote my personal sandbox changes. I've gone so far >> > as purging all records that were in my sandbax >> > (BMC.AE.SB<http://bmc.ae.sb/> >> .<USERID>.1) >> > . >> > >> > From: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell >> > Sent: Monday, November 30, 2009 3:06 PM >> > To: arslist@ARSLIST.ORG >> > Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart. >> > >> > ** >> > >> > ASI:SHR:SandboxCallReconEngine_999 >> > >> > From: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] On Behalf Of DCI Remedy >> > Sent: 30 November 2009 8:56 PM >> > To: arslist@ARSLIST.ORG >> > Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart. >> > >> > ** You wouldn't happen to know which filter? >> > >> > On Mon, Nov 30, 2009 at 12:07 PM, Matt Worsdell <m...@worsy.co.uk> >> wrote: >> > >> > ** >> > >> > If you are running Sandbox, and have made changes to a CI which then >> > appears in the Sandbox, there is an OOTB filter which triggers the >> > Sandbox Recon job. >> > >> > From: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] On Behalf Of DCI Remedy >> > Sent: 30 November 2009 6:18 PM >> > To: arslist@ARSLIST.ORG >> > Subject: Atrium 7.6 Promote Sandbox Changes after server restart. >> > >> > ** >> > >> > Hi List >> > >> > Just a quick question. Does anyone know why after a server restart, >> > Atrium trys to promote Sandbox changes even though I didn't initiate >> > it. Is there a way to cancel this process? >> > >> > Thanks >> > >> > Edward >> > >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> > Are"_ >> > >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> > Are"_ >> > >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> > Are"_ >> > >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> > Are"_ >> > >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> > Are"_ >> > >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> > Are"_ >> > >> > >> >> ____________________________________________________________________________ >> _ >> __ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > Platinum >> > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: >> > "Where the >> > Answers Are" >> >> >> -- >> Open WebMail Project (http://openwebmail.org) >> >> >> ____________________________________________________________________________ >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum >> Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: >> "Where the Answers Are" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum >> Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: >> "Where the Answers Are" >> >> >> NOTICE: This email message is for the sole use of the intended >> recipient(s) and may contain confidential and privileged information. Any >> unauthorized review, use, disclosure or distribution is prohibited. If you >> are not the intended recipient, please contact the sender by reply email and >> destroy all copies of the original message. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum >> Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: >> "Where the Answers Are" >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
