Misi, It has been a little while since I looked at that workflow but what you have looks correct. But wouldn't your set of viaTIL License Type = "Fixed" if you were going to swap the type?
Looks like a useful tool. Regards, Chuck Baldi On Thu, Dec 3, 2009 at 11:55 AM, Misi Mladoniczky <m...@rrr.se> wrote: > Hi, > > I am building a system to automate swapping of Fixed/Floating Application > licenses in ITSM. > > I am testing this on ITSM7.0, and hope that the technique is the same in > all application versions. > > Can anyone verify that this strategy is sound? > > This is the filter to move from Floating to Fixed: > > Push-Fields to "CTM:People Permission Groups" if > ( 'Remedy Login ID' = $Remedy Login ID$) AND > ( 'Permission Tag Name' = $Permission Tag Name$) AND > ( 'Status' = "Enabled") AND ( 'viaTIL License Type' = "Floating" ) > If No Requests Match: Error > If Any Requests Match: Modify All Matching" > - viaTIL License Type = "Floating" > - z1D Action = "START" > - z1D Previous Operation = "SET" > > This is supposed to update a specific user with an active floating > licenses for the application-tag in question. It may match multiple rows, > for example if the users is both "Asset Config" and "Asset Admin". > > The "START" and "SET" is Display-only-fields that triggers the > ITSM-workflow that updates the User-form. > > I would appreciate any input! > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
