Aw heck, I totally flaked on this one! I rechecked ar.conf, I had set the general server name, but I had missed a plugin alias entry:
Server-Plugin-Alias: REMEDY.ARDBC.SERVER.ADMINISTRATION REMEDY.ARDBC.SERVER.ADMI NISTRATION server:port So of course with that connecting to the plugin server on server 1, I was getting server info from server 1...! Much thanks for all your fast responses, it is now working properly. Even with this issue it was faster/easier than running the 7.5 installer! Jason ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Wednesday, December 16, 2009 12:49 PM To: arslist@ARSLIST.ORG Subject: Re: server name references Have you checked the following: The ar.conf file for "Oracle-Two-Task" Your environment for TWO_TASK and ORACLE_SID Your tnsnames.ora file Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Barnhill, Jason (Jason) Sent: Wednesday, December 16, 2009 11:09 AM To: arslist@ARSLIST.ORG Subject: Re: server name references ** Hey Pritch, This is version 7.5 on Solaris with Oracle db. We had much trouble with the Remedy 7.5 installer, I really don't like it at all... that's why we decided to try doing a copy instead. Yes, we are pointing to a different db name, I have altered data and confirmed that it is pointing to the correct, different database... Thanks, Jason ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ken Pritchard Sent: Wednesday, December 16, 2009 11:50 AM To: arslist@ARSLIST.ORG Subject: Re: server name references Jason, Which version of Remedy and what type of db are you using? I've done that type of copy with ARS V6 (oracle db) successfully, but when I did that we used a different DB name (ie remprod vs remdev) to make sure we knew we were pointing to the correct db. Haven't tried it with V7 yet. pritch From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Barnhill, Jason (Jason) Sent: Wednesday, December 16, 2009 11:41 AM To: arslist@ARSLIST.ORG Subject: server name references ** Hi folks, I have 2 servers, server 2 is a clone of server 1 and database 2 is a clone of database 1. I have adjusted server name references on server 2 in the ar.conf, armonitor.conf, and arsystem files. Server 2 is pointed to its proper database 2. However, when I start server 2 and access Server Information and Add/Remove Licenses, both forms are pulling up info from server 1. Can anyone point out what server name reference(s) I am still missing? Is there another file, or some data reference in the database? This is the first time we've tried to run a copy like this. Do you think I will still have to run the install? Much thanks, Jason _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
