you're missing a loadbalancer. Server group has only failover functionality for some "internal" services like escalation, dso, email etc. Kind Regards Conny
________________________________ Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von SriSamSri Appecherla Gesendet: Donnerstag, 14. Januar 2010 14:18 An: arslist@ARSLIST.ORG Betreff: Re: Server group testing ** Hi, I set a common alias name for both Primary and Secondary servers. I added the alias name in the /etc/hosts/ with the corresponding IPs on both the servers. I added the same alias name for both the Primary and the Secondary server IPs on my client machine. I tried this but it did not work. I am using Server group only for failover and not for load balancing. So I do not have a load balancer. Also, I have retained the default entries in the Server group ranking form and created no additional entries. Is it necessary to add entries in this form with rankings for the secondary server? Is there anything else that I am missing? Thanks in advance! Regards, SriSamSri Appecherla Mobile# +91 988 480 4001 On Tue, Jan 12, 2010 at 10:34 PM, DCI Remedy <dci.rem...@gmail.com> wrote: ** Our production environment is setup as a server group. You have to have both servers aliased. IE, Primary (P01) is aliased to P00 and Secondary (P02) is also aliased to P00. The config guide goes into more detail. but basically, you would then log into P00, which would either log you into P01 or P02. I you were logged into P01 (through P00) and then shut down P01, you would failover to P02. On Tue, Jan 12, 2010 at 9:56 AM, SriSamSri Appecherla <appecherla....@gmail.com> wrote: ** Hi, I am new to using the Server group concept. I installed 2 servers in Server group (one primary and another secondary). How can I test the failover functionality between them? If I am logged into the Primary server from the User tool and the primary server shuts down, will I still be able to continue working with the User tool? Will the Secondary server take over in this case? Details of the server are as below: ARS 7.5, ITSM 7.5, CMDB 7.5, SLM 7.5; Platform - Sun Solaris; DB - Oracle 11g Regards, SriSamSri Appecherla Mobile# +91 988 480 4001 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"