Anybody out there still running ARS 5.12 with Oracle 9i from a windows 2003 server, remote database? We are having a problem saving attachments larger than 5 megs. We have set the ar.cfg parameters of Db-Max-Attach-Size: 10000000 and Db-Max-Text-Size: 10000000 but this does not seem to allow us to attach a 4.75 meg pdf file. BMC Remedy support tells us that 5.12 is unsupported and to upgrade, which we are in the process of. Anybody out there have a ARS 5.12 Oracle 9i server that will take pdf attachments larger than 5 megs? There is apparently some difference in compressibility of pdf files verses those like word docs. Whatever we set this parameter to and restart the ARS service, it doesn't to let us save the record. The error we receive through the 5.12 user tool is error 8703, bad attachment size. If anybody has any ideas on this it would be much appreciated.
Thanks Dave Taylor Lead Remedy Developer Boise, Inc _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
