Why not use the Archive for the form. There is an option called "Delete
from Source". Set time to run, give it a qualifier, be done with it.
Grooms, Frederick W wrote:
Since it is on the right side of the equation and not using any fields from the
form the Escalation should only do the calculation once.
As for setting a field and having a Filter do the delete, that is my preferred
method as well
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, January 21, 2010 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Delete entry
**
John,
Should work but I'd make the process a little more data driven..
Instead of having the escalation calculate all this and chocking an escalation thread, I'd set that delete time to a temp field at the time of submitting the record. For e.g.. create a temp field called ztmpDeleteTime. Set the time $TIMESTAMP$ + 86400 to it using a filter..
Then have the Escalation check 'ztmpDeleteTime' < $TIMESTAMP$ and mark the record for deletion using another temp field that you have that escalation set say 'ztmpDelete' to Y.. Do not have the escalation delete it again for the purpose of not choking the escalation thread. Have a filter that performs that delete when the record is marked for deletion and the $USER$ is the escalation user. It would be more efficient especially over a large number of records..
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of John Kelley
Sent: Thursday, January 21, 2010 11:39 AM
To: arslist@ARSLIST.ORG
Subject: Delete entry
Hi All
Brain cramp today
Can someone confirm that this statement is true!
I am performing a delete action in an escalation for deleting all items in a form 24 hours and beyond.
Let me rephrase
I want to leave items in the form for 24 hours from the submit date.
'Submit Date' < ( $TIMESTAMP$ - 86400)
Sys:Action
ARS 7.1
Thanks JK
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