We had the same types of install problems. I bet your system is
translating the Line Feeds in the install files as Carriage Returns when
it converts the code.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Friday, January 22, 2010 11:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 Installation Problems (of course!)

 

** 

Reinstalled 7.5 p3 and we are still getting errors (but different ones
now!)  Not ARERR, but errors in the install_log.

 

One really weird thing is that a LOT of our core forms never got
reinstalled.  (User, Group, Roles, etc..)

 

We opened up a ticket with BMC....

 

Lisa 

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Thursday, January 21, 2010 3:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 Installation Problems (of course!)

** 

The plugin password is set from the AR Server Information configuration
interface.

 

Joe

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Kemes, Lisa
        Sent: Thursday, January 21, 2010 3:17 PM
        To: arslist@ARSLIST.ORG
        Subject: Re: 7.5 Installation Problems (of course!)

        ** 

        I believe it was ARERR 8761: 

        An invalid password has been used for access to the plug-in
server. Contact your AR System

        Administrator for assistance.

        We restored our server to what it was yesterday morning and we
are going to try again tomorrow morning.  

        Lisa 

         

         

________________________________

        From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
        Sent: Wednesday, January 20, 2010 5:18 PM
        To: arslist@ARSLIST.ORG
        Subject: Re: 7.5 Installation Problems (of course!)

        ** 

        What are the errors?

         

        Joe

                -----Original Message-----
                From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Kemes, Lisa
                Sent: Wednesday, January 20, 2010 2:49 PM
                To: arslist@ARSLIST.ORG
                Subject: Re: 7.5 Installation Problems (of course!)

                ** 

                We tried this and now we are getting different errors.
(again with having to do with the plug in).

                 

                 

                 

                Lisa 

                 

                 

________________________________

                From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
                Sent: Wednesday, January 20, 2010 2:42 PM
                To: arslist@ARSLIST.ORG
                Subject: Re: 7.5 Installation Problems (of course!)

                ** 

                Try starting the plugin server manually and see what you
get.. You can steal the syntax for starting it from the armonitor.cfg
file.

                 

                Joe

                        -----Original Message-----
                        From: Action Request System discussion
list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Kemes, Lisa
                        Sent: Wednesday, January 20, 2010 2:22 PM
                        To: arslist@ARSLIST.ORG
                        Subject: 7.5 Installation Problems (of course!)

                        ** 

                        Just did an upgrade from ARS 7.1 p7 to 7.5 p3.
We have Windows 2003 server and a separate Oracle 10g server.

                         

                        When trying to get into AR System
Console/System/General/Server Information and getting ARERR [8760]
Cannot establish a network connection to the AR System Plug-In server :
ars-dev (5214) : RPC: Miscellaneous tli error - System error (Connection
refused).

                         

                        Checked on ARERR 8760 and it has to do with the
Plug in Server.

                         

                        Checked arplugin.exe and it is not running.
Checked armonitor.log and it is not in there either.  Can't turn on
Plug-In Server logging (I believe) because we can't get into the Server
Information.

                         

                        Has anyone else come across this at all?

                         

                        Lisa Kemes 

                        AR System Developer

                        Tyco Electronics

                        717-810-2408 tel

                        717-810-2124 fax

                        lisa.ke...@tycoelectronics.com

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