Chad,

To your questions regarding requirements for configuration, I'll differ
to the BMC manuals on the topic. 

At the CMDB level, there are a bunch of things to consider. 

Do you have any discovery tools? 

If so, are you planning on using them to populate the CMDB? 

If not, how are you going to handle bulk loading Asset's/CI's? 

Our implementation is ongoing and it broken up into phases. The first
phase is handling Client Assets (both discoverable and
non-discoverable), and Software License Management. 

I will say that the Software License Management is a pain point and has
many caveats and without knowing your environment completely, I cannot
say which apply to you. 

There are also many things to consider outside of the Asset Management
MODULE itself while still being required by the process such as
changes/additions to Incident/Change templates that may be needed. 

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Mobile:646.483.2779

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Wilhelm, Chad E
Sent: Tuesday, January 26, 2010 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Asset Management 7.1

 

** 

Hello Fellow Listers,

 

The organization here at Purdue University is looking at implementation
of Asset 7.1 into our current environment (AR 7.1 Patch 007 and ITSM
7.1).  Has anyone installed and configured Asset 7.1?  What are the base
requirements for configuration? What has to be done at the CMDB level?
What was the overall experience?  How long to implementation?  Any
additional information provided would be greatly appreciated.

 

Thank You,


Chad Wilhelm

Purdue University

 

 

 

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