Hi Hajot, Thanks. I finally fix it as well. May be I am stupid, that I was install the AR 7.5 GA version, which give me that error. However, I try it with the AR 7.5 patch3, it then go smoothly. I was silly enough to though of patch 3 it is a add-on patch to the 7.5 installation, instead of a installer.
Thanks everyone's help. --- MICHAEL WONG System Support Consultant - Infrastructure & Field Services Division HARJOT PABLA <jot.pa...@gmail. COM> To Sent by: "Action arslist@ARSLIST.ORG Request System cc discussion list (ARSList)" Subject <arsl...@arslist. Re: AR 7.5 Installation ORG> Failed--FIXED 01/27/2010 11:53 PM Please respond to arsl...@arslist.o RG ** Hello Michael I finally successful installed the ARS 7.5 on windows 2008 R2 standard. Make sure you have?ARS patch 003 installer because ARS 7.5 with no patch or upto patch 002, there was a known issue with 0MB space available for installation. Another thing, when we tried to use the installer 7.5 with patch 003, it gave us error regarding TERMINAL SERVICES. we were not even using it because we use DEP features. BMC said the by default every windows came with TERMINAL SERVICES.? make sure you have permission to configure or modify those options which is instructed by the installer. If you don't have those permission, find the right person in your compay to give u those. after we configured it by following the installer, we were able to install the ARS 7.5 patch 003 successfully. Good Luck and thanks Everybody who tried their best to help me. THANKS 2010/1/26 Michael Kwok Fu Wong <micw...@asl.com.hk> I didn't check for the Java issue. I should check for it then. --- MICHAEL WONG System Support Consultant ?- ?Infrastructure & ?Field Services Division Automated Systems (HK) Limited Tel: (852) 2608 3736 | Fax: (852) 2608 6589 | Email: micw...@asl.com.hk | www.asl.com.hk ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the named addressee, you should not disseminate, distribute or copy this email. Please notify us immediately by email if you have received this email by mistake and delete this email from your system. No person is authorized to conclude any binding agreement on behalf of Automated Systems Holdings Limited, its subsidiaries and associates (the ASL Group) with another party by email unless prior written authorization has been granted by the ASL Group. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ ? ? ? ? ? ? HARJOT PABLA ? ? ? ? ? ? <jot.pa...@gmail. ? ? ? ? ? ? COM> ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? To ? ? ? ? ? ? Sent by: "Action ? ? ? ? ?arsl...@arslist.org ? ? ? ? ? ? Request System ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? cc ? ? ? ? ? ? discussion list ? ? ? ? ? ? (ARSList)" ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Subject ? ? ? ? ? ? <arsl...@arslist. ? ? ? ? Re: AR 7.5 Installation Failed ? ? ? ? ? ? ORG> ? ? ? ? ? ? 01/26/2010 11:22 ? ? ? ? ? ? PM ? ? ? ? ? ? Please respond to ? ? ? ? ? ? arsl...@arslist.o ? ? ? ? ? ? ? ? ? ?RG ** Yes the installation is on Windows Server 2008 R2. Going in Depth, We figure out that Java is not installing properly which will be used to install AR 7.5. We we went to Java website to test if java is running properly, it gives us error. Seems like Server R2 2008 doesn't support java that well or probably there are some settings we need to do. Try to check if your java is running ok on the server where you trying to install AR 7.5. Thanks for your response 2010/1/25 Michael Kwok Fu Wong <micw...@asl.com.hk> ?Are you installating over Windows 2008R2? ?I do experenice the same case, but no hints to fix it yet. ?--- ?MICHAEL WONG ?System Support Consultant ?- ?Infrastructure & ?Field Services Division ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ ?? ? ? ? ? ? HARJOT PABLA ?? ? ? ? ? ? <jot.pa...@gmail. ?? ? ? ? ? ? COM> ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? To ?? ? ? ? ? ? Sent by: "Action ? ? ? ? ?arsl...@arslist.org ?? ? ? ? ? ? Request System ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? cc ?? ? ? ? ? ? discussion list ?? ? ? ? ? ? (ARSList)" ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Subject ?? ? ? ? ? ? <arsl...@arslist. ? ? ? ? AR 7.5 Installation Failed ?? ? ? ? ? ? ORG> ?? ? ? ? ? ? 01/26/2010 07:53 ?? ? ? ? ? ? AM ?? ? ? ? ? ? Please respond to ?? ? ? ? ? ? arsl...@arslist.o ?? ? ? ? ? ? ? ? ? ?RG ?** ?Hello everybody ?I am trying to install AR 7.5.00. I downloaded the jdk and jre from Java. ?When I started installing AR 7.5, it did not install because it says that ?I ?have 0MB space available on the current drive. I quit the installation ?and ?looked at the space. I do have 30GB avaiable. ?Please if anybody ran into this issure before or anybody has any idea, ?email back. Will really appreciate your help. ?_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers ?Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_