Is that happening from any of the user clients randomly or from one particular client? If from one particular client, you might want to check the printer settings on that client if it is defaulted to multiple print outs..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Martin, Robert Sent: Monday, February 01, 2010 8:21 AM To: arslist@ARSLIST.ORG Subject: Runaway Crystal Report printing ** Dear List, We have many Crystal Reports launched by Active Links, which in turn are launched by Remedy Button fields. Several users report that on occasion (about 1 times in 10) they will print an ordinary two-page Crystal Report from the User tool, and the printer keeps printing the same report over and over, and they have to turn off the printer to stop it. It happens to different users on different computers and different printers and different reports, and apparently does not happen with any other application. Any idea what might be going wrong? Dwayne Martin James Madison University (Client User tool 7.1 p 4, ARS 7.1 p3, RH Linux ARS Server, Oracle 10.2 db) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
