Thanks List,

 

Post restart, ARAdmin login works normal.

We take the input to stop Cache mode when not required.

 

Thanks a lot for supporting.

 

Regards

Manish

Application Manager Remedy

ST Microelectronics.

 

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Wednesday, February 03, 2010 12:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN

 

** 

On a side note, do you have Development Cache Mode turned on on this server?
If so, you'll probably want to turn it off, especially if this is a
production server.  Having dev cache mode turned on can cause the admin
thread to get blocked for extended periods of time depending on what's going
on on your server.  Note that changing this setting will require you to
restart the AR server for it to take effect.

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Walters, Mark
Sent: Tuesday, February 02, 2010 7:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN

 

** 

The ARERR 93 suggests that the admin thread is busy doing something and so
is not available for the Admin Tool to use.  If you happen to have server
logging on you may be able to work out what it's up to from the logs.  Also,
depending which platform you're on, you may be able to use ptack (Solaris),
gstack (Linux), procstack (AIX) or Spotlight on Windows to see what the
admin thread is up to.  If the thread has died/hung  for some reason you're
going to have to restart the server.

 

Mark

 



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