Frank,
You might want to get this doc before you get your next coffee:
BMC Remedy Distributed Server Option (DSO)
Implementation with BMC Remedy IT Service Management (Part Number: 107201).
Has very detailed instructions. This doc replaces older documents with similar
titles, so make sure you get the right one from the BMC support site.
Good luck.
On Tue, Feb 9, 2010 at 7:38 AM, Frank Caruso <caruso.fr...@gmail.com> wrote:
**
So that DSO can be used to copy records to other Remedy servers and no have
conflicting Incident IDs
On Tue, Feb 9, 2010 at 3:36 PM, Matt Worsdell <m...@worsy.co.uk> wrote:
FWIW I'd be taking the view that the effort does not make sufficient
business
sense. Throw in impact on upgrades and maintaining/documenting a further
customisation, it makes even less sense.
Why do they want to add two chars?
Matt
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