On Wed, Feb 10, 2010 at 7:31 PM, Francesco Mazza <francesco.ma...@gmail.com>wrote:
> Hello list > > I have a problem when I install Incident 7003. The error is: "There > were failures while loading the extensions" > > The configuration is: > OS Windows Server 2003 64 bit > Remedy ARS 7.1 patch 008 > Data Base Version: SQL - Oracle 10.2.0.3.0 - 64bi (remote machine) > CMDB VERSION 2.1.00 patch 006 > > Can anyone to help me? > Thank you all in advance > Francesco > > Note > I perform installations in Remote Desktop. > > > P.S. > Is there a way to install the incident without installing the CMDB? > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > Hi Francesco, If i were you I would make sure with the BMC regarding the CMDB version, I face this issue try to download and install CMDB 2.1 patch 003 and then install Incident management. Regards -- Mohammad Asaad Support Engineer MIS / e- Services +966568503130 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
