Thanks for that tip. However, I do see the CAI:Events 'stuck' in there but it looks the same as the dev one that works (before it gets deleted).
I haven't tried updating records this week during production so I will test on the weekend to see if it was just a one time thing. I'll update this post with my results. Thx On Feb 22, 10:59 am, "Roys, Eric D" <eric.r...@verizonbusiness.com> wrote: > Check CAI:Events to see if there is/are any record(s) "stuck" there. If > so, there may be an error condition with error text available to help > you troubleshoot further. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of remedy lee > Sent: Sunday, February 21, 2010 10:23 AM > To: arsl...@arslist.org > Subject: Data Management latest release > > Hi, > > Installed data management into our prod environment. > prod 7.1 patch 3 > itsm 7.0.3 patch 8 > srm 2.1 > > when i try to update a support group (or anything with data > management) it stays in pending. > i delete sys lock and try again and still pending. > sometimes the ar plugin service can't load for data management but it > works for overview and other services. > > any ideas what might be wrong? > > it works in our dev perfectly. an update with data wizard takes 3 > seconds. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
