Title:  Business Analyst (Remedy)

Duration:  12 Month Contract

Location: Scottsdale, AZ 

Education:  Bachelors Degree


Description:

 

This position will be responsible for change/problem/asset management in
clients system of record. Primary job duty will be to accept requests
for change record creation from system admins and input them, following
strict standards, into the system of record. This individual must be
autonomous and will be expected to create workflow processes from
scratch. Secondary job duties will include report creation (MS Office),
metrics analysis, and cross training on the change management process. 

 

Acts as a liaison between client area and technical organization by
planning, conducting, and directing the analysis of highly complex
business problems to be solved with automated systems. Provides
technical assistance in identifying, evaluating, and developing systems
and procedures that are cost effective and meet business requirements.
Works with user groups to provide training, resolve questions, assess
user needs, and recommend changes. Prepares specifications for system
changes. Recommends and initiates systems testing. Acts as an internal
consultant within technology and business groups by using quality tools
and process definition/improvement to re-engineer technical processes
for greater efficiencies. Provides direction and guidance to less
experienced staff.



 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | [email protected]
<mailto:[email protected]>  | www.govtrecruiter.com
<http://www.govtrecruiter.com>  
Great People = Great Results

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