Rajendra, Thanks for the assist. That worked.
Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rajendra Kapale Sent: Wednesday, March 03, 2010 4:36 AM To: arslist@ARSLIST.ORG Subject: Re: Approval error when using RunProcess ** Application commands always run on the server, you must use the following syntax when executing an Application command from an active link: To run the command on the current server: @@:processCommand {parameters] To run the command on a different AR System server: @serverName:processCommmand [parameters] so please try following to run the approval command from the active link @@:Application-Command Approval Add-Sig -s "$SCHEMA$" -e "$Request ID$" -t "Change Ad Hoc" -o "sac" Thanks, Rajendra On Wed, Mar 3, 2010 at 12:54 AM, Chowdhury, Tauf <tauf.chowdh...@frx.com> wrote: ** All, My first attempt at using RunProcess to trigger an approval signature on a Change Request. Here is what I put into the Run Process command line: Application-Command Approval Add-Sig -s "$SCHEMA$" -e "$Request ID$" -t "Change Ad Hoc" -o "sac" I get an error: Cannot find the specified file Any ideas on what I could be messing up? BTW, the run process is being triggered on an Active Link. Env: AR 7.1 , ITSM 7.0.3 Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"