This task varies a little depending on the database in question. But generically speaking, you have to enable the appropriate Unicode character set at the DB level (ask your DBA to do this for you), and make the necessary environment changes for the DB client that is installed on the ARS Server to use that character set.
On doing so, set the flag for Unicode in the AR configuration file UTF-8 to Y. If you do not want to mess with this at configuration file level, you could rerun the AR server installer, and flag the Unicode check to Y in case you are on Unix, or check the check box if you are on windows, when the installer prompts for Unicode.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Kali Obsum Sent: Wednesday, March 03, 2010 9:39 PM To: arslist@ARSLIST.ORG Subject: Enabling non-english characters in Remedy 6.3 ** Hi, Is there a way to enable non-english characters in Remedy 6.3 if it is already installed? Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
