Hi Amunullah, ITSM requires a much more smarter solution as BMC offers for OOTB archiving.
I set up a database driven solution to archive ITSM 7.x and 7.5 considering the data and permission model. If you need more information pls let me know. Kind Regards Torsten Brosow Senior Solution Consultant Column Technologies Australia Pty Ltd Level 32, 101 Miller Street North Sydney NSW 2060 Mobile: +61 (0) 450 605 836 | Email: tbro...@columnit.com <mailto:tbro...@columnit.com> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of ITN (Amanullah Bashir Ahmed) Sent: Monday, 1 March 2010 16:47 To: arslist@ARSLIST.ORG Subject: [ARSLIST] Archiving for incidents in Remedy ** Hi Guys, Version 7.1.00 Patch 007 First I need any link for studying material on "Archiving in BMC Remedy". Secondly we need to do Archiving for incidents in BMC Remedy, how we can do archiving in Remedy? Thanks & Regards Amanullah Software Consultant DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
