It could be the menu return the requestId, then workflow do a lookup to
replace the value. It happens slow enough on MT so you could see the Id
momentary.

On Tue, Mar 9, 2010 at 12:47 PM, Shyam Attavar <atta...@sbcglobal.net>wrote:

> **
> Dear Listers,
>
> We have been seeing something quite unusual in the Incident Management
> Console on the midtier:
> - whenever the Role field value is changed from the drop down menu, there
> is a brief moment we see MNU000000002932 (the menu item id value from the
> SYS:Menu Items form) and then the actual Menu Value is displayed in the Role
> field.
>
> We don't see this odd behavior on the User Tool. I looked at the AL logs
> both on the MT and on the UT, but did not see any reference to set fields
> doing an explicit set fields of the Menu Item ID being set into the Role
> field being displayed.
>
> We are running ITSM 7.1.0 on AR System 7.1.0 Patch 6
>
> Has anyone one else seen this odd behavior? I am unable to explain this
> behavior on the MT.
>
> Thanks,
> --
> Shyam
>  _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_




-- 
ARS 7.0.1 P005
MS SQL 2005
MT- 7.1 P006
Microsoft IIS ServletExec/5.0p06

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