Hi David, Tried to follow almost all the steps below and it did not work.
The only thing I am left with is contact BMC customer support for the same. I will try to do that and will update all Regards Arnab On Wed, Mar 10, 2010 at 8:36 PM, Easter, David <david_eas...@bmc.com> wrote: > ** > > Some things you can try: > > > > 1. Remove the previous license, add the new license, then reboot the > server. > > 2. As you mention, check to ensure that your server hostid matches > the one you entered into the trial license. If not, regenerate the trial > license with the correct hostid. > > 3. Check to make sure your AR System server license is either a > permanent license, or is a trial license that has not yet expired. > Applications require a properly licensed AR System to operate properly. > > 4. Contact your BMC sales representative or BMC Partner from where > you got the authorization for the trial period. They can help you further > or get you in contact with BMC Support if appropriate. > > > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Arnab Baral > *Sent:* Tuesday, March 09, 2010 9:40 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Trial license for BMC > > > > ** > > Hi David, > > > > I already have a permanent Support id. Its generating the new trial license > which I am receiving through email. But yet its not updating the new > license. > > > > Does this have something to do with the host id? > > > > If yes then what is the solution? I want to go ahead with the trial license > only. > > > > Regards > > Arnab > > On Tue, Mar 9, 2010 at 8:22 PM, Easter, David <david_eas...@bmc.com> > wrote: > > ** > > As you mention, trial licenses have an expiration date. If you are past > the expiration date, the license will no longer be usable. > > > > You will need to request another trial license from BMC. Please contact > your BMC sales representative or authorized BMC partner. You’ll need to get > a temporary Support ID assigned to you. Once you have that, you can request > another trial license from the BMC Support Central site. > > > > Note, however, that trial licenses expire to ensure that the product is not > used beyond its evaluation period. I would encourage you to discuss > actually purchasing the product with your BMC sales representative or BMC > Partner. > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Arnab Baral > *Sent:* Tuesday, March 09, 2010 3:53 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Trial license for BMC > > > > ** > > Hi Listers, > > > > I was using Trial license from BMC for CMDB application which has expired. > > I am trying to get a new one but its not allowing me to add. > > > > Please let me know the reason and the solution. > > > > This is urgent! > > Regards > > Arnab > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
