What does the location field have? If it says Reporting Form then open a form called Reports and you will see the DEF of the report as an attachment.
On Tue, Mar 16, 2010 at 5:54 PM, Melillo, John <john.meli...@acs-inc.com>wrote: > ** > > I'm hoping one of the experts on this list can help me. I have become the > defacto Remedy Admin in my company since the official Administrator left a > couple of years ago. > > I'm not a Remedy developer, but I have learned enough to keep the system > afloat. Our installation is Remedy 5.1 (yes it's old and unsupported) > > I'm having an issue with some Crystal reports that have names and addresses > hardcoded into them and they need to be modified. Simply put, my question is > where are the Crystal report templates stored ? Are they kept in the > database ? > > There is a Remedy Form which contains a "View PO" Button that is used to > create a Report which is saved as a PDF and is then sent to Vendors. > > I need to modify the Crystal Template that creates the PDF. The "View PO" > Button runs an Active Link which specifies the report name in the Report > Information Tab. > > The Name field on the Report Information Tab contains the full path to the > report, D:\Remedy Production\POReport.rpt. > However that is a Windows directory path and our installation of Remedy is > on Unix, so the information doesn’t really help me. (actually it's confuses > me) > > If I can find the template I can modify it, I have Crystal Reports. I just > need to find the darn thing. > Believe it or not nobody can tell me if we have a Crystal Reports > Enterprise Server where the templates might be stored. > > I appreciate any help you might be able to offer. > > Thanks > John > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
