I wonder if one of the servers you are connected to has a connectivity issue.
Try them one at a time to isolate.
Rick
-----Original Message-----
From: "Pruitt, Christopher (Bank of America Account)"
<christopher.pru...@hp.com>
Date: Tue, 16 Mar 2010 15:06:40
To: <arslist@ARSLIST.ORG>
Subject: Admin tool crashing
Has anyone ever encountered this before?
I am getting the following errors error every time I try to save a new object
to the server from my Admin Tool or copy an existing object by doing a Save As :
ARERR 303
ARERR 320
ARERR 323
ARERR 346
ARERR 366
Then it crashes my Admin tool. It does not matter what server I try it on it
happens on every server. Now here is the funny part, when I go restart my Admin
tool the object is on the server and fine so it is not lost but I don't
understand why it keeps crashing on saving a New object or Save As object. I
can update existing objects (Filters, Active Links, Forms, etc.) and no issues
but when I try to add a new Filters, Active Links, Forms, etc. I get this error
and my admin tool just crashes.
According to the Error Messages Guide this error means that one of two
conditions exists
"I am on the wrong server", which I can see how that is even possible since I
am only logged on to one server or
"no object by that name exists", well since I creating the new object of course
it would not be on the server
This is not happening to anyone else on my team so it is isolated to my desktop
only. I also have verified that there is not a space issue on our Oracle
database and our server so that is not the issue.
I am at my wits end trying to figure out why this is happening or how to
correct this.
I am running Admin Tool 7.1.00 Patch 008. We also use MS SourceSafe 2005. I
uninstalled all my Remedy apps (User, Migrator, and Admin tool, etc.). I even
uninstalled my SourceSafe app. I cleaned my registry and made sure there was no
trace left of Remedy or SourceSafe on my desktop. I then rebooted and
reinstalled them again and still I am having this issue. This just started to
happen last week and I am pulling my hair out trying to get this resolved.
Environment:
Remedy Server Version: 7.1.00 Build 200708221849
Database: Oracle 10.2.0.4.0 - 64bi
Server OS: SunOS 5.9
Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com<mailto:mary.jo...@hp.com>
www.hp.com<http://www.hp.com/>
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