Andy, go into your ar.cfg and set the db-password manually. The encryption key doesn't pass between servers but once you connect the first thing you will want to do is go into the Database Tab on the Server Information form and set the password there again. The next restart will set your db-password back into an encrypted value in ar.cfg
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L. Sent: Wednesday, March 24, 2010 12:04 PM To: arslist@ARSLIST.ORG Subject: Problems with arserver starting We upgraded to new hardware for our test server. We installed Windows 2008 and MSSQL 2007. Installed ARS 7.5 Patch 004 Everything is working correctly at this point. We then loaded the database from our production server, which is running: Windows 2003 and MSSQL 2007. Everything was working fine on the new test server, until you restart the server. Now anytime you restart the server we see the following errors in the arerr.log Fri Mar 19 11:14:41 2010 : Action Request System(R) Server Version 7.5.00 Patch 004 201002051027 (c) Copyright 1991-2009 BMC Software, Inc. Fri Mar 19 11:14:42 2010 390600 : Failure during SQL operation to the database (ARERR 552) Fri Mar 19 11:14:42 2010 Cannot open database "ARSystem" requested by the login. The login failed. (SQL Server 4060) Fri Mar 19 11:14:57 2010 390600 : Failure during SQL operation to the database (ARERR 552) Fri Mar 19 11:14:57 2010 Cannot open database "ARSystem" requested by the login. The login failed. (SQL Server 4060) Fri Mar 19 11:15:12 2010 390600 : SQL database is now available (ARNOTE 592) It's as though there's a timing issue between the arserver and the SQL DB. Any ideas? Andy L. Mayfield Sr. Protection & Control Technician Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
