Hello Listers,
I received a request from our management wanting to limit the access of
a particular type of Incidents to two specific groups.  Currently any
one with Incident user permissions can search the Incident form and see
any Incident entered.  We want to keep this functionality for the
majority of Incidents but limit the permissions to our Security and
Service Center for certain Incidents.  Has anyone else had to do
something similar?  I have a couple of ideas on how to do this but just
wanted to get others input to see if I am missing a better way to
handle.

ARS 7.1
Service Desk 7.0
SQL 2005

Thanks,
Todd Arner
Great Lakes

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