That is a database setting. Usually is is only configurable at install time. 

Rick

-----Original Message-----
From:         Kathy Morris <kathymorris...@aol.com>
Date:         Thu, 25 Mar 2010 12:09:35 
To: <arslist@ARSLIST.ORG>
Subject: Case Sensitivity in Remedy

Hi,
 
Is there any way to configure Remedy 7.x  to be case  insensitive We are on 
a SQL database.
 
 

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