Dear List.. posting this issue again... hoping someone can share their expert knowledge Urgent help required here I have serious issue here with SLA's not building properly. I have made an SLA which uses Business hours and Business holidays from the Business Holidays and Workdays form. Once all the required qualification and milestones are entered i click on build. SLA start building when it comes to building the Milestone it get stuck and will not proceed forward. I have tried restart the SLA services manually but still the same issue. Deleted the entries in the Application Pending form and rebuilded the SLA's again but the problem still persisted
I have noticed that when i build/rebuild a SLA with Holiday and workdays value hardcoded.. get completed properly. Also i would like to how do i see what going from the data base side when SLA's are being build/rebuild Please let me know what may be issue and how can this be fixed. ARSYSTEM 6.3 patch 23 SLA module 5.5 Regards Rajesh ________________________________ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
