Joe, Mark,
Thanks for the info.. I will turn on logging. 
It appears that the memory address is always 0xc0000005. This also appears to 
happen around the same times... 9-10AM and 2-3PM.

Thanks guys 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Walters, Mark
Sent: Thursday, April 08, 2010 1:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR System server terminated

These are most likely individual threads failing, not the whole server.  The 
RPC queue, 390695, is one used for communication with the plugin server.  
Enable sql\api\thread and plugin logging and then take a look the next time you 
see one of these in the arerror.log.  You should be able to work out what's 
happening at the time and determine if there is a pattern behind it.

Mark

________________________________________
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On 
Behalf Of Martinez, Marcelo A [marc...@cpchem.com]
Sent: 08 April 2010 17:50
To: arslist@ARSLIST.ORG
Subject: AR System server terminated

I am encountering these errors (see below) in my arerror.log file.  The server 
is up and no performance issues are experienced by the users.  I'm not sure how 
to troubleshoot. Can anyone point me in the right direction?
Thu Apr 08 09:07:38 2010  390695 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)
Thu Apr 08 09:07:38 2010     0xc0000005
Thu Apr 08 09:07:38 2010  390695 : AR System server terminated -- fatal error 
encountered (ARNOTE 21)
Thu Apr 08 09:09:39 2010  390695 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)
Thu Apr 08 09:09:39 2010     0xc0000005
Thu Apr 08 09:09:39 2010  390695 : AR System server terminated -- fatal error 
encountered (ARNOTE 21)
Thu Apr 08 09:31:03 2010  390695 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)
Thu Apr 08 09:31:03 2010     0xc0000005
Thu Apr 08 09:31:03 2010  390695 : AR System server terminated -- fatal error 
encountered (ARNOTE 21)
System:
ARS7.1P7
ITSM7.0.03
SQL2005


Thank you,
Marcelo

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