We were able to fix this problem by taking out some line in the javamail.properties file and now we are getting:
Apr 10, 2010 11:22:09 AM com.bmc.mail.mapi.MAPINative getStore SEVERE: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. javax.mail.MessagingException: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. at com.bmc.mail.mapi.MAPINative.getStore(Native Method) at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) at com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1925) at com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) at java.lang.Thread.run(Unknown Source) We are pretty sure this is regarding the incoming email messages... Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Saturday, April 10, 2010 10:52 AM To: arslist@ARSLIST.ORG Subject: Mapistore ** Upgraded our email engine on our failover server and we are getting this error on the stderr.log file: Apr 10, 2010 10:49:28 AM javax.mail.Session getService SEVERE: mapistore javax.mail.NoSuchProviderException: mapistore at javax.mail.Session.getService(Session.java:768) at javax.mail.Session.getStore(Session.java:569) at javax.mail.Session.getStore(Session.java:531) at javax.mail.Session.getStore(Session.java:510) at com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1923) at com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) at java.lang.Thread.run(Unknown Source) We upgraded our production server today as well with no errors. ARS 7.1 p7 Email Engine 7.1 p8 Windows Server 2003 Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"