We were able to fix this problem by taking out some line in the 
javamail.properties file and now we are getting:

Apr 10, 2010 11:22:09 AM com.bmc.mail.mapi.MAPINative getStore
SEVERE: The Microsoft Exchange Server computer is not available.  Either there 
are network problems or the Microsoft Exchange Server computer is down for 
maintenance.
javax.mail.MessagingException: The Microsoft Exchange Server computer is not 
available.  Either there are network problems or the Microsoft Exchange Server 
computer is down for maintenance.
 at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
 at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
 at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
 at 
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1925)
 at 
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
 at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284)
 at java.lang.Thread.run(Unknown Source)

We are pretty sure this is regarding the incoming email messages...


Lisa



________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Saturday, April 10, 2010 10:52 AM
To: arslist@ARSLIST.ORG
Subject: Mapistore

**
Upgraded our email engine on our failover server and we are getting this error 
on the stderr.log file:

Apr 10, 2010 10:49:28 AM javax.mail.Session getService
SEVERE: mapistore
javax.mail.NoSuchProviderException: mapistore
        at javax.mail.Session.getService(Session.java:768)
        at javax.mail.Session.getStore(Session.java:569)
        at javax.mail.Session.getStore(Session.java:531)
        at javax.mail.Session.getStore(Session.java:510)
        at 
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1923)
        at 
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
        at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
        at java.lang.Thread.run(Unknown Source)

We upgraded our production server today as well with no errors.
ARS 7.1 p7
Email Engine 7.1 p8
Windows Server 2003

Lisa Kemes
AR System Developer
Tyco Electronics
717-810-2408 tel
717-810-2124 fax
lisa.ke...@tycoelectronics.com



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