I can't think of any way that a mid-tier upgrade alone would affect the Entry IDs. Is it possible that you have an entry ID block value set, and that you restarted AR System?
Rick -----Original Message----- From: Ramagiri <ravi.ramag...@gssamerica.com> Date: Mon, 12 Apr 2010 16:06:05 To: <arslist@ARSLIST.ORG> Subject: incident count problem Hi All , I have installed mid tier patch 008 and restart the tomcat server. When I checked with my incident numbering they have changed. Below is the screen shot Before patch installed the incident count was #17709 and after installation of the patch the incident count is #18706 and there is a 1000 incident difference. Please let me know is this will affect the incident counts. ________________________________________________________________ RAVI CHANDRA . RAMAGIRI Infrastructure Management Services Team System Administrator - Windows / Remedy (O) +91 40 44556600 (351) (C) +91 9985794493 (V) 847-879-4995 Ext:- 351 * <mailto:rambabu.ru...@gssamerica.com> ravi.ramag...@gssamerica.com GSS America InfoTech Ltd., A SEI-CMMI Level 3 certified company Third Floor, Block 'B', Cyber Gateway, HITEC City, Hyderabad - 500 081. AP. India <http://www.gssamerica.com/> www.gssamerica.com P Please do not print this email unless it is absolutely necessary. Spread environmental awareness. Disclaimer This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
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