Ok, makes sense now. Thanks for the clarification.
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Wednesday, April 14, 2010 3:58 PM To: arslist@ARSLIST.ORG Subject: Re: TR vs DB sanity check please ** All fields that are specified in a push fields action are part of the TRansaction, and will therefore have a TR value, regardless of whether or not the value has changed. Thad Esser Remedy Developer From: Tommy Morris <tommy.mor...@radioshack.com> To: arslist@ARSLIST.ORG Date: 04/14/2010 01:48 PM Subject: Re: TR vs DB sanity check please Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ________________________________ ** I understand how Rick put it that the TR is implied so you don't have to specify it but why would including the identifier cause an erroneous result? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of Thad K Esser Sent: Wednesday, April 14, 2010 3:44 PM To: arslist@ARSLIST.ORG Subject: Re: TR vs DB sanity check please ** Tommy, In some situations, your version will evaluate to true, even though nothing changed. To truly detect if a value changed, its best to use: 'AssignedToTech' != 'DB.AssignedToTech' Thad Esser Remedy Developer From: Tommy Morris <tommy.mor...@radioshack.com> To: arslist@ARSLIST.ORG Date: 04/14/2010 01:39 PM Subject: Re: TR vs DB sanity check please Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ________________________________ Instead of Runif: 'AssignedToTech' != 'AssignedToTech' Make it Runif: 'TR.AssignedToTech' != 'DB.AssignedToTech' -----Original Message----- From: Action Request System discussion list(ARSList) _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
