Well, at least I'm not going crazy. So GLAD that you are getting Goto Guide as well! :)
I changed the server name in my admin tool to exactly what it is in the ar.cfg file and I'm no longer getting the warning messages. I do not think that it hinders the actual workflow though (thank goodness), just gives me warnings... Still having some trouble with this. I'm doing something very simple on one of our test forms. I'm simply testing this by clicking on a button to get the name of the person from their user id on the form. My Active link has one action of Service and the Form Detail under the Service Section is the form I need to get the data (the person's name) from. I get confused on what I should put in the Request ID field. (this is all of the original form's fields in it, not the service form). The documentation says: "From the Request ID field list, select the field on which you want to execute a service." I want to SEARCH on the User ID, but I want to GET the User Name. So I tried both fields, but they do not work. My input data is the data I want to SEARCH on correct? And my output data is what I want to GET. I turned on my logging and I do get the Filter running first and then the Active Link with the GoTo Guide Label :) and then Submitter Name (536870927) = "" So it's not finding anything and pulling it for me. yes, the user id that I am using IS on the form that I'm am searching on. :) The end result i Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Thursday, April 22, 2010 3:29 PM To: arslist@ARSLIST.ORG Subject: Re: Service Action in AL ** Wow ... I never noticed this in the Active Link log file. You are correct that it shows Goto Guide Label and then the fields mapped on the Output mapping. If you have both Active Links and Filters in the log file (from the user tool) you will see the FLTR line shows: filter processing (phase 1) -- Operation - SERVICE on As for the Server name error... Are you logging in (thru the Admin tool) to the exact same server name that the server knows itself as (the Server-Name: value in the config file). Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Thursday, April 22, 2010 1:43 PM To: arslist@ARSLIST.ORG Subject: Re: Logic in active links vs. filters ** THEN, (even weirder) when I created the Filter and then tested it on my form (I'm collecting some data from another form using a button), I get this on my workflow logs: <ACTL> Checking List TEST:Get Submitter Name (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Goto Guide Label <ACTL> Submitter (2) = "" GoTo GUIDE LABEL???????????? This is a test form and has 3 active links (2 of them are disabled) and only one filter. NONE of them are calling guides or goto guide labels. Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Thursday, April 22, 2010 2:33 PM To: arslist@ARSLIST.ORG Subject: Re: Logic in active links vs. filters ** I tested this (I never used the Service Action in an Active Link before) and when I click on it, I get and error that our "server is not found in the list of servers (ARERR 2765)." I checked the error documentation (for 7.1 ARS - we are on 7.1 patch 7) and it says "When creating an Open Window action, you specified a server that the system could not find or resolve. Enter or select a different server name to continue." Is there something separate that we need to set up to support this Action? Even after I choose a server from the Server Name list and the form from the From Name list (I also choose Request ID from the Request ID list). Give it some field mapping, save the Active Link and reopen it up, this error appears again. Weird? Lisa _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
