Correct. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Susan Palmer Sent: Wednesday, May 05, 2010 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.6.03 Beta Customer Program! ** Hi David, Then according to support guidelines, v7.0.1 would become unsupported upon official release of 7.6.x, correct? Thanks, Susan On Wed, May 5, 2010 at 11:21 AM, Easter, David <david_eas...@bmc.com<mailto:david_eas...@bmc.com>> wrote: ** > is 7.6.03 the last version to include the User tool? I can't fully answer that question, unfortunately, at this time. However, I would say that folks would be well served to assume that it is - and then be pleasantly surprised if it continues to be included in later releases. Whether this is the last release or a follow-on release is the last one, it will be going away eventually. Of the UI features in AR System 7.6.03, many will only be available when using the web client - so even though the Remedy User client is still present in the product, it is BMC's recommendation to utilize the web client as a primary means of communication with the AR System server. If 7.6.03 does become a terminal release for the Remedy User client, the Statement of Direction will be updated. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ LongWing Sent: Wednesday, May 05, 2010 8:53 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Announcing BMC Remedy Action Request System 7.6.03 Beta Customer Program! ** So David, Is this the next version, previously assumed to be 8?.....is 7.6.03 the last version to include the User tool? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Easter, David Sent: Tuesday, May 04, 2010 9:58 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: ADV: Announcing BMC Remedy Action Request System 7.6.03 Beta Customer Program! ** Announcing BMC Remedy Action Request System 7.6.03 Beta Customer Program! BMC is pleased to announce plans to enter the beta phase of AR System 7.6.03 on May 17th, 2010. Please read these instructions carefully if you want to apply for this upcoming BMC Remedy Action Request System 7.6.03 Customer Program. _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
