You also may need to check the uid your connecting with to query the AD directly (LDAP Searches). Not only are there size limits in most LDAP's for searches, depending on where the search is being conducted (i.e., at the root level or specific container like cn=users,cn=<whatever>, etc...) the account your connecting with may not have the necessary rights within the directory structure.
Hope this helps. Scott ________________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Grooms, Frederick W [frederick.w.gro...@xo.com] Sent: Wednesday, May 12, 2010 2:49 PM To: arslist@ARSLIST.ORG Subject: Re: Current LDAP Limitations? I am currently using ARS 7.1.0 Patch 007 (on Solaris). I can see the Date/Time fields on my vendor form but still cannot query by them. Anybody on 7.5 want to add whenChanged or modifyTimeStamp to your LDAP vendor form and try to query by it? As for #2 I believe it is a setting in the AD for max rows returned. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of William Rentfrow Sent: Wednesday, May 12, 2010 12:06 PM To: arslist@ARSLIST.ORG Subject: Current LDAP Limitations? ** Back around Remedy 5.6 was the last time I tried to pull large quantities of data from Active Directory using the Remedy LDAP/ARDBC > Active Directory integration. Setting it up was easy but we had two issues back then: 1.) We couldn't query by date fields - no results were returned 2.) Page sizing was an issue and it would only return X,XXX records - To get the 750,000 I needed we had to do batches. So - does anyone know if these issues are fixed? If I remember right it wasn't actually a BMC problem but it was related to the MS connector. I can't find any good info on this. William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com 715-410-8156 C _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"