Hi,
I do not know, but have you checked the content if the request-id before
the call?
I would have liked to see the logfile, as it should contain ample
information on what happens.
Exactly which OS are you running on?
Have you tried compiling the driver-program and performing a Set-Entry
from there to see if it works?
Compile a minimum program with hard-coded values to see if you can get
your code to work such as:
ARControlStruct c;
AREntryIdList IdLst;
strcpy(c.server, "xxx")
...
IdLst.numItems=1;
IdLst.entryIdList=(AREntryIdType *)malloc(sizeof(AREntryIdType));
IdLst.entryIdList=ticketId;
ARInitialization()
ARSetEntry()
ARTermination()
Looking at this code, I see that you are overwriting the allocated buffer
with the following code line:
IdLst.entryIdList=ticketId;
I would write someting like this:
strcpy(IdLst.entryIdList[0], ticketId);
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi,
>
> Please find the file attached.
> OS is Unix.
>
> With Regards,
> Anuj Dua
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, May 18, 2010 12:52 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Critical: Getting ARERR 121 while Using C API ARSetEntry
>
> Hi,
>
> First you must give us some info or snippet from your code.
>
> Specifically the ARSetEntry-call in itself, and enough to understand how
> you are putting the Request ID list together.
>
> Secondly, the OS where you run your client can be useful.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia:
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> Hello,
>>
>> While modifying ticket using C API "ARSetEntry", I am getting ARERR 121
>> (Entry error in the Request ID list.)
>>
>> Please suggest what should be done.
>>
>> ARS configuration : 6.3
>>
>> With Regards,
>> Anuj Dua
>>
>>
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>>
>> --
>> This message was scanned by ESVA and is believed to be clean.
>>
>>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>
> --
> This message was scanned by ESVA and is believed to be clean.
>
>
_______________________________________________________________________________
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