I was confused that how to check .Please you can tell me how.I took a
screenshot of the form ,and I checked the mid-tier log :
2010-5-25 14:07:55 - SEVERE (com.remedy.log) : BMC Remedy Mid Tier version
7.1.00 Patch 002 200801270500
2010-5-25 14:08:14 - WARNING (com.remedy.log.SERVLET) : Caught GoatException
ARERR [9280] 服务器不在已配置服务器列表中 - itildev
        at com.remedy.arsys.stubs.ServerLogin.getServerInformation(Unknown 
Source)
        at com.remedy.arsys.stubs.ServerLogin$AdminHost.getPort(Unknown Source)
        at com.remedy.arsys.stubs.ServerLogin.<init>(Unknown Source)
        at com.remedy.arsys.stubs.ServerLogin.get(Unknown Source)
        at com.remedy.arsys.stubs.ServerLogin.getAdmin(Unknown Source)
        at com.remedy.arsys.stubs.ServerLogin.getAdmin(Unknown Source)
        at com.remedy.arsys.goat.Form.<init>(Unknown Source)
        at com.remedy.arsys.goat.Form.get(Unknown Source)
        at com.remedy.arsys.stubs.HomeServlet.doRequest(Unknown Source)
        at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)
        at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
        at
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Unknown Source)


Tristan Roppel wrote:
> 
> Hi,
> 
> Please check the entry of the form "AR System Email Box Configuration".
> Check the results there with a normal email client.
> Have yo check the log file ?
> Any credentional errors there ?
> 
> Tristan
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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> 
> 
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